hey shopify

Did you say customer success?

Yes

"Give a man (or woman) a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime"

Through freelance, I have adopted a mentality similar to the quote above.

For me, the easiest way to make a customer happy is to simply fix their existing problems. However, by teaching them and allowing them to understand their problems - that's when you can unlock much more value for them and their business.


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